A great friend of ours coined that phrase over 20 years ago and it still has merit today.

Do we have a single experience today that doesn’t come with a survey? What benefits do those who complete it ever see?

Peeling back the onion we find layers and layers of the same thing over and over again, but it seems as if we are expecting a different result.

People are the culture. They are the energy within, and it is their engagement with one another and the business that creates cultural integrity.

Power to the people! Let’s let them drive for a change.