October 22, 2019
25. Great recognition: Immediate, specific and positive
24. Put your own oxygen mask on first before you help others…
23. Just because it can be counted, doesn’t mean it counts… & just because it can’t be counted doesn’t mean it doesn’t count
22. Spend 80% focusing on what you want and <20% on what you don’t
21. Start every meeting with a “rock star” introduction
20. Great teams bring together people who would normally not mix
19. Stay close to those where you are 1 and they are 1 but together = 5
18. Never say, “I’m not the only one who feels this way”
17. When you change the way you look at things, the things you look at change…
16. Never ask for someone’s opinion when the decision has already been made
15. Including someone is very different than inviting them
14. Giving recognition has the same benefits as receiving it
13. Purpose before personalities
12. TWP (talking with people) vs. TAP (talking about people)
11. Always have a list of contacts close by who can help when you get stuck
10. Are you 1 year better or was last year just another rerun?
9. The 4 most powerful words – “will you help me?”
8. Catch people doing things right – at least once a day
7. Find a healthy response to an unhealthy situation
6. Resolve conflict with the person you care about not the one you’re angry at
5. Don’t know what’s going on? Go to the person who knows everything that’s going on & ask them
4. Never give negative feedback – find an alternative
3. Talent: What people call on you for…
2. Pre-feedback test: Is it Honest, Kind and Necessary?
1. No such thing as too much recognition
