The Coffman Organization’s small business best practices
featured in the Visa’s Small Business Review


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Small Business Review

Small and Mid-Sized Organizations

Small and mid-sized organizations are “right-sized” to enjoy a distinct advantage– the personal connection of their people to the organization and the customer.
Are you making the most of that strength?

Are you happy with the “hum?”

The most effective businesses are popping with energy – the environment feels charged.
If you aren’t hearing the hum –neither are your customers.

Does adding a new player give you the lift you expect?

Ask Miami Heat what one great person can do.   (You could ask the Celtics, but they are a bit sensitive about the name LeBron James).If you are adding people but not per person productivity, you’re losing leverage.

Are your people “customer magnets?”

Growth is a result of every person relentlessly focused on attracting and retaining customers.
Is your team ever More Effective, when one individual doesn’t show up?
Culture isn’t just for mega organizations.

Research tells us 25 percent of the US workforce is “actively disengaged” at work and another 25 percent are literally “retired on active duty.”  Those statistics are unrelated to the size of the organization.

We count our “right-size clients” as the strength of the American economy and important
long-term partners in our practice.

Get practical, cost-effective solutions for the human side of your business from the
most trusted name in the business:

  • Avoid the costly conventional “staff-traps” that plague many small and mid-size businesses.
  • Find simple, convenient ways to attract and select people like your top players -
    the talent you really need to grow.
  • Develop a line-of-sight culture to deliver fast and sustainable growth.

The Coffman Organization specializes in the human side of great organizations.

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