Curt Coffman

Too Busy to Build Value?

Too Busy to Build Value? If so, you’ll have plenty of time soon… How have you been? Is a “throw away” line. It prompts a superficial ...
Read more »
Kathie Sorensen

Burn Notice – Organizational Style!

How do we burn thee?  Let us count the ways… In the hospital, when you are at your wife’s side during a pregnancy crisis… When you go ou...
Read more »
Curt Coffman

Innovation Isn’t

New ideas are energizing and revitalizing – right? Hmmm…not always. Actually, unique, original perspectives elicit, on the whole, more negati...
Read more »
Curt Coffman

Culture That Rocks! – A Bite Size Piece…

I never cease to be amazed at how strong people can be in times of trouble and crisis – if they know the honest realities of the situation.  Keep ...
Read more »
Anil Saxena

Marching to the beat of different drummers?

“No, no, no” my daughter’s Marching Band leader screamed.  “We cannot get to the end of the field without ALL of us going in the same directi...
Read more »
Kathie Sorensen

Tell Me Why, Not How!

It’s common knowledge that the essence of patient loyalty is emotional commitment. Once on that track, we come to the inevitable discussion of how ...
Read more »
Curt Coffman

Wall Steet Bonuses Equate to Moral Bankruptcy

As executive bonus announcements are made, the consequences of this deception and betrayal will be felt throughout organizations - employees, customer...
Read more »
Kathie Sorensen

Our Saving Graces: The Manager and the Customer

No, it's not the sea gulls from Finding Nemo- but the latest in self-centered leadership from executive compensation committees and their ben...
Read more »
Get The Coffman Report