SO GET COMMITTED
Risk lies not in the journey, but the reluctance to take it
When my father passed away in March of 1985, a family friend made a comment to my mother,...
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Sales: The Elephant in Employee Engagement
Latest research suggests you should get him a chair
and invite him to your next survey
In 1941, Percy LeBaron Spencer of the Raytheon Company, was de...
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Too Busy to Build Value?
Too Busy to Build Value?
If so, you’ll have plenty of time soon…
How have you been? Is a “throw away” line.
It prompts a superficial ...
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Burn Notice – Organizational Style!
How do we burn thee? Let us count the ways…
In the hospital, when you are at your wife’s side during a pregnancy crisis…
When you go ou...
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Innovation Isn’t
New ideas are energizing and revitalizing – right?
Hmmm…not always. Actually, unique, original perspectives elicit, on the whole, more negati...
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Culture That Rocks! – A Bite Size Piece…
I never cease to be amazed at how strong people can be in times of trouble and crisis – if they know the honest realities of the situation. Keep ...
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Marching to the beat of different drummers?
“No, no, no” my daughter’s Marching Band leader screamed. “We cannot get to the end of the field without ALL of us going in the same directi...
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Tell Me Why, Not How!
It’s common knowledge that the essence
of patient loyalty is emotional commitment.
Once on that track, we come to the inevitable discussion of how ...
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Wall Steet Bonuses Equate to Moral Bankruptcy
As executive bonus announcements are made, the consequences of this deception and betrayal will be felt throughout organizations - employees, customer...
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Our Saving Graces: The Manager and the Customer
No, it's not the sea gulls from Finding Nemo- but the latest in self-centered leadership from executive compensation committees and their ben...
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