Featured Article
Featured article in the Engagement Strategies Magazine: "A revealing Q&A with Curt Coffman of the key role of engagement in corporate culture."...
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Nurses Leaving Hospitals
New research indicates that the nursing shortage is not so much a healthcare issue as it is a hospital one. In review of nurse turnover and the reas...
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Wall Street Bonuses Equate to Moral Bankruptcy
As executive bonus announcements are made, the consequences of this deception and betrayal will be felt throughout organizations by employees, custom...
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The Next Generation of Employee Engagement – EE2.0
In the last decade, leaders and organizations throughout the world have moved at lightning speed in understanding and embracing the critical role that...
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The Emotional Engagement of Patients Always Trump HCAHPS®
The debate is over and HCAHPS is now a reality in healthcare. Learn what leading healthcare organizations are doing to position themselves as “wor...
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Ritz-Carlton: Breaking the Rules of Engagement
The Ritz-Carlton Hotel Company highlights The Coffman Organization’s role in helping establish Key Service Values that have led to their organizatio...
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