Customers are not loyal by nature.
Customers are switchers by nature.
Customers are predisposed to be emotionally attached to those they do business with.
Culture Eats Strategy
From the best selling author of First Break All The Rules Curt Coffman and Leadership Development expertDr. Kathie Sorensen. Learn more»
BIZCO
RSS 
Manager Pearl
RSSManagers tell us that within one week they can see a person who is miscast in a role. They go on to tell us that on average it takes 5-10 years to finally address the person who was not a good fit for the role.