Customers are not loyal by nature.
Customers are switchers by nature.
Customers are predisposed to be emotionally attached to those they do business with.
Culture Eats Strategy
From the best selling author of First Break All The Rules Curt Coffman and Leadership Development expertDr. Kathie Sorensen. Learn more»
BIZCO
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Manager Pearl
RSSHow do we get others to do what we need them to do when we don’t have “power” over them? Isn’t this the real twenty-first century management challenge?